Return and Refund Poicy

By placing an order through Goatstand.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to United States.

A. 30 DAY RETURN POLICY

We have a 30-day return policy. Please let us know if your order has been damaged in transit or did not arrive as expected

B. RETURN PROCESS

To start a return, you can contact us at contact@goatstand.com or call us at +1 (888) 417-4113

Please requesting a return first before sending an item back to us.

Return address:

C. DAMAGED AND WRONG PRODUCTS OR ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact us via phone or email.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.

D. EXCHANGES

We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at contact@goatstand.com or call us at +1 (888) 417-4113

If you have remorse for the purchase it is your responsibility to pay for return shipping.

If the product is damaged or not as described it is on us to pay to send you a replacement or for the return shipping. 

E. RESTOCKING FEE

We do not charge a restocking fee on returns.

F. REFUNDS

We will notify you once we’ve received and inspected your return, and let you know if the refund was received. You’ll be refunded via your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Information:

24/7 CUSTOMER SERVICE
Phone Number: +1 (888) 417-4113
Support Mail: contact@goatstand.com
Business Address: 2135 East Independence Street #1132, Springfield Missouri 65804, United States